Coronavirus

CORONAVIRUS (COVID-19) INFORMATION


***IMPORTANT UPDATE***
If you are not feeling well or have a fever and a cough, please reschedule any non-urgent appointments and remain home. 

Call us at 219.769.4005 for further information or instructions. If you are having a medical emergency, call 911 or visit the nearest emergency room.


The well-being of our employees and clients is our top priority. To minimize the spread of the new coronavirus (COVID-19) at Regional Health Clinic, we are enhanced our precautionary measures and monitoring for respiratory infections. We encourage everyone to support our precautionary measures and to practice respiratory hygiene and cough etiquetteClick here for respiratory hygiene and cough etiquette tips from the Centers for Disease Control and Prevention. 

Have COVID-19 symptoms? Call us prior to visiting.

If you are experiencing a cough, flu-like symptoms and/or COVID-19 symptoms, please call us before visiting. At this time, we are not testing for COVID-19. When you call, ask to speak with the health clinic receptionist at your preferred location, and let him or her know that you are experiencing a cough, flu-like symptoms and/or COVID-19 symptoms. You will be transferred to a nurse for triage. Although we can not test for COVID-19, our provider care teams will call you and check in on you if you p[rovide your name and number. By taking this step, you help keep our health care personnel and clients within our facilities from getting infected or exposed. 

Latest CDC and ISDH guidance
If you are experiencing shortness of breath, cough and a fever (100.4 F +), the CDC and ISDH requests we advise you to stay home for two weeks. Visits to medical offices and hospitals for these concerns should be limited to worsening or severe symptoms. If you would like to visit with our medical providers and are experiencing these symptoms, please let us know. We will ask you to remain in the parking lot and to call us from the parking lot when you arrive. A member of our patient care team will greet you in the parking lot and screen you for signs and symptoms compatible with COVID-19.

Visiting our locations

Spaces within our clinics have been identified for clients exhibiting respiratory symptoms compatible with COVID-19 and the flu. However, we strongly encourage those individuals experiencing these symptoms to wait in their car and to call us from their vehicle.

Additionally, all clients will be given the option to wait in their car until an exam room is available. If you wish to use this option and are not experiencing any flu-like or COVID-19 symptoms, please check-in at the front desk and inform the receptionist. We are proceeding with an overabundance of caution by using social distancing practices that keep our communities resilient against COVID-19. 

Sanitation Measures

Regional Health Clinic has a disinfectant procedure in place for nightly and day cleanings, which adheres to the CDC and the World Health Organization (WHO) guidance. There is also an increased number of hand sanitation sites available at our facilities. Other precautionary measures include enhancing onsite communications and signage regarding respiratory hygiene tips, increasing the frequency of cleaning and disinfecting bathrooms, lobby areas and commonly touched objects like hand railings, door handles and ongoing training for staff regarding best practices for providing a safe and healthy environment.

Frequently Asked Questions

What are the symptoms?  Symptoms of COVID-19 may appear 2-14 days after exposure to the virus. These symptoms can range from mild to severe and include: fever, cough and difficulty breathing

How does coronavirus (COVID-19) spread?  The virus is thought to spread mainly from person to person. This includes when a person is in close contact with another (within about 6 feet) and via respiratory droplets produced when an infected person coughs or sneezes. (These droplets may be inhaled or can land in the mouths or noses of people who are nearby.) The virus is also thought to spread by touching a surface or object that has the virus on it and then touching your mouth, nose, or eyes; however, this not thought to be the main way the virus spreads. Please know that people are most contagious when they are sickest. Some spread may be possible before people show symptoms, but this is currently not known as the main way the virus spreads.

What can I do to protect myself and others?  Public health officials recommend the following steps to help prevent the spread of respiratory viruses, including influenza and COVID-19:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue
  • Practice good hand hygiene by washing your hands often, using either soap and water or alcohol-based hand gel for at least 20 seconds
  • Clean and disinfect frequently touched objects and surfaces
  • Stay up-to-date

For additional information and ongoing updates on COVID-19, please refer to local and state health departments and the CDC’s Coronavirus Disease 2019 (COVID-19) hub.

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